Discover how Gorgias can help you manage all your customer support from a single app.
Connect your support emails, social media and more in a single support app.
You can also add a live-chat to your website, and get instant notifications in Gorgias when visitors contact you.
When a customer contacts your company, you immediately see previous conversations, across all channels.
Gorgias pulls information from your apps to show a rich profile of the customer. You can fully customize the information you want to display.
Refund payments, edit orders or change the shipping address without leaving the conversation with the customer
Use intelligent macros that automatically pull variables from other apps. then, you can personalize it and respond to the customer within seconds.
You get the best trade off between personalization and efficiency.
Set up smart autoresponders to respond to common support requests. For instance, tell customers about the delivery status of their last order when they contact you.
We know your workflows can be complex, so we help you build multi level logic, using variables from 3rd party apps.
As you scale, gaining insights about why customers are contacting you is key to your business.
Gorgias helps you understand the top reasons why customers ask for help, what channels are the most popular among your customers, and how well your team is doing at helping them.
Create your helpdesk in minute. Our team is here to help and would be happy to chat with you.
